12/19/2013 Read More
Bottom Line: exceptionally professional service and value! Would definitely call them again…and again.
Story: My wife and I have started doing landscaping in our backyard and decided to relocate the AC unit (condenser or compressor?) in order to make more space in our small yard. I estimated that it would be an easy job and that the unit only needed to be moved about 8 feet over. This involves physically moving it, extending the electrical line, and extending/braising 2 high pressure copper pipes.
Over the phone, Phillip gave me an estimate for $475 and this was the best price in town so we made an appointment for the next day. When he arrived he explained that it actually needed to be relocated 12 feet. I agreed based on logistics, regulations, etc. I was initially afraid that the cost would go up considerably. However, being the nice guy, Phillip agreed to hold to the original price even though he had to drive back to his work in order to get longer piping.
During the whole process, Phillip was very nice and accommodating. He knew that I was interested in learning about AC units and did not mind that I was “bird dogging” him the whole time. And he was kind of enough to explain every step of the process. At the end of the job, he asked me if I was satisfied and explained to me what I should be looking for to make sure that the job was done correctly.
He is extremely technical and knowledgeable. He takes great pride in his work and is not in a rush to get out of there. I would trust him to work on my house anytime. Their work also includes a 6 month warranty but I dont think I will need it.
Funny thing, his phone kept ringing and his ring tone is one of the Star Wars songs…then I finally realized why its called “Vader” AC & Heating. Haha…